Privacy & Data Protection

Contact and order details: your name, email address, shipping address, phone number (if provided), and the items in your order.

Account details: if you create an account, your email and a securely hashed password. We never store your password in readable form.

Payment details: card and payment information is entered with our payment provider and processed by them — we do not see or store your full card number.

Technical data: basic information your browser sends (such as device and general location) that helps the site work and stay secure.

To process and deliver your orders and provide customer support.

To send order confirmations and, where you've asked for it, updates about your order.

To keep the store secure, prevent fraud, and meet our legal obligations.

We share only what is necessary with the partners who help us run the store — for example, the shipping carrier that delivers your order and the payment provider that processes your payment.

We do not sell your personal data, and we do not share it for third-party advertising.

The site is served over encrypted HTTPS, passwords are hashed, and access to order data is limited to authorised staff. We keep personal data only for as long as needed to run the store and meet legal requirements.

You can ask us to see, correct, or delete the personal data we hold about you, and you can ask us to stop sending optional messages at any time. Email us using the address in the footer and we'll respond promptly.

We use only the cookies needed to keep your cart and session working. We don't use cookies to track you across other websites.